GUIDE
Member Retention
You’ve got a new member, now you need to keep them. This requires an increasingly deeper, more personal relationship with them.
Solutions to improve member retention
Solution
Membership Database (CRM/AMS)
A CRM system helps manage member accounts and engagement by keeping their contact details current. A robust data culture and dynamic systems are crucial for understanding and anticipating member needs.
Guide
Industry Job Board
Ensure that your organisation is top-of-mind amongst job seekers and employers. A well-designed, intuitive jobs board provides mutual benefits for industry employers and job seekers by helping both parties meet their needs.
Guide
Member Communities
Empower members to share new ideas, lessons, best practices, knowledge and insights. Create a space for your members to connect, build lasting relationships, learn and grow together without having to leave your website.
Guide
Member Marketplace
Promote trade between members, or give them a new route-to-market? Providing a marketplace that enables product discovery in a social environment where members can connect and trade increases the value of your organisation (and generates additional revenue).
Guide
Member Portals
Providing members exclusive access to tools, knowledge, and inspiration helps attract and convert new members and strengthen the relationship with your current membership, optimise their digital experience and enable year-round connectivity.
Guide
Online Academy
Educating your members (or facilitating their education) establishes you as a thought leader and a source of knowledge. Create a continuing education path for your members through online courses delivered under your brand.
Lighthouse Blog
Member retention strategies, tips and more delivered straight to your inbox.
Need a dose of inspiration? Looking to attract and retain more members? Sign up now for membership growth strategies, updates, webinars, videos, eBooks, quick wins, and more, straight to your inbox.
