Your Customer Agent Calculator Inputs
Estimate the credit spend and cost per resolved conversation. Excludes HubSpot licences, onboarding, and setup.
68%
£1.32
per resolved conversation
Resolved conversations per month
340
Monthly credits used
50,000
100 × 500 = 50,000
Packs required (1,000 credits)
50
Monthly credit spend
£450
50 × £9 = £450
Heads up: a 0% resolution rate makes the cost per resolved conversation undefined. Increase the slider to see estimates.
Summary
With 500 questions and a 68% resolution rate, you will resolve 340 conversations. Each conversation consumes 100 credits, so you will use 50,000 credits. That requires 50 packs at £9 per pack, which is £450 per month. The effective cost per resolved conversation is £1.32.