Mike Scott
16/08/2025
You’ve got plenty of people who say they’d like to help, but too few who follow through. Or stick around. Sound familiar?
This practical workshop is designed to help charities and purpose-driven organisations improve their volunteer journey using Lighthouse’s Value Ladder. We’ll guide you through a content audit that maps your touchpoints across key stages of volunteer engagement, from discovery and sign-up, to activation, training, and retention.
Your outreach may be working, but your sign-up process might be unclear or off-putting.
You may have an activation gap, volunteers sign up, show up once, then disappear.
That’s a retention issue, but the seeds are often planted early through missed feedback, poor support, or unclear progression.
You need a structured journey with clear steps and content to guide volunteers from curious to committed, not just another push for more sign-ups.
Meet your hosts and set the tone for a strategic, hands-on session focused on practical impact.
Explore the hidden blockers that stop volunteers from getting involved, staying engaged, or coming back.
Learn a clear, repeatable model to connect awareness, activation, and long-term retention in your volunteer experience.
Use our Gap Finder worksheet to map your current journey, highlight friction points, and uncover quick wins.
Find out why one-off volunteer drives aren’t enough, and what kind of system you need to build instead.
Clarify your biggest opportunity, and leave with a realistic plan to improve it right away with your team.
Ask questions, share insights, and access tools and resources to take your next step with confidence.
