HubSpot Support

Your partner in optimisation, growth, and success.

What is HubSpot Support?
HubSpot Support provides tailored services designed to help organisations maximise the potential of HubSpot's platform. These comprehensive plans encompass onboarding, ongoing technical assistance, training, and optimisation to ensure your team can fully leverage HubSpot's features while addressing specific operational challenges.
Comprehensive HubSpot Support for Seamless Growth

Expert Technical Support

Seamless access to expert technical assistance for troubleshooting and addressing queries.

Proactive Updates

Regular updates and proactive alignment with organisational goals, ensuring your platform stays optimised for the latest features and enhancements.

Personalised Training

Personalised training sessions designed to upskill your team on key HubSpot functionalities and advanced features.

Customised Workflows

Bespoke workflows, campaigns, and tools crafted to meet your specific needs, including lifecycle tracking, renewal automation, and event management.

Optimised Performance

Continuous audits and refinement of your HubSpot account to enhance performance, efficiency, and user satisfaction.

Data-Driven Insights

Guidance in leveraging data-driven insights to inform strategies and optimise reporting for better decision-making.

How We Help Membership Organisations Succeed

Our support plans go beyond just solving problems—they focus on empowering your organisation to achieve

Member Growth

Targeted recruitment campaigns with measurable ROI.

Deeper Engagement

Personalised experiences built on segmentation and automation.

Retention Success

Data-driven strategies to identify and prevent churn.

Operational Efficiency

Streamlined processes through centralised data and automation.

Why Choose Lighthouse?

Whether you're optimising your HubSpot setup or driving member engagement and growth, our support plans provide the expertise, training, and strategic guidance you need. Designed for membership organisations, our tailored packages prioritise continuous improvement and help you unlock the full potential of your HubSpot tools.

Specialist Focus

Decades of experience working with membership organisations.

Data-Driven Results

Advanced insights to improve recruitment, retention, and engagement.

Tailored Solutions

Flexible packages that adapt to your unique needs.

Continuous Improvement

Regular reviews and proactive optimisation to future-proof your setup.

Our HubSpot support plans

Choose a package that's right for you.

Essential Plan

For existing clients seeking minimal but essential ongoing support. Perfect for organisations seeking a simple, ongoing support plan to stay connected and ensure smooth HubSpot operations.

From £297 PCM (+VAT)

What's included

Resolve small-scale technical challenges.
Maintain consistent HubSpot performance.
1 hour per month of hands-on technical support.
1x 1-hour call with your dedicated specialist consultant each month.
0.5 hours per month for administrative project support.

Professional Plan

Designed for organisations building a solid HubSpot foundation. Perfect for resolving operational challenges and improving efficiency.

From £649 PCM (+VAT)

What's included

Streamlined workflows to optimise member management.
Technical configuration tailored to your organisation’s needs.
3+ hours per month of hands-on technical support for setup and troubleshooting.
Up to 2x 1-hour calls with your specialist consultant monthly.
0.5 hours per month for administrative project support.

Advanced Plan

Built for organisations seeking to scale engagement and growth efforts. Ideal for implementing strategies aligned with retention, engagement, and recruitment.

From £1,408 PCM (+VAT)

What's included

Personalised inbound strategies to attract and retain members.
Custom workflows and campaigns optimised for your goals.
7+ hours per month of technical support, including customisation and optimisation.
Up to 4x 1-hour calls with your specialist consultant monthly.
1 hour per month for administrative project support.
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FAQs

  • What does your HubSpot support service include?

    Our support service includes technical assistance, training, customisation of workflows, optimisation of your HubSpot account, and data-driven reporting guidance tailored to the unique needs of membership organisations and educational institutions.

  • Do you support specific HubSpot Hubs?

    Yes, we provide support across all HubSpot Hubs, including Marketing, Sales, Service, CMS, and Operations, ensuring comprehensive functionality for your organisation.

  • How do I know if I need HubSpot support?

    If you’re struggling with member engagement, operational inefficiencies, or underutilising HubSpot’s tools, our support can help you optimise processes and achieve your goals.

  • Can you help us integrate HubSpot with other tools like event platforms or LMS?

    Absolutely. We specialise in integrating HubSpot with tools such as Eventbrite, Zoom, or learning management systems (LMS) to enhance your operations.

Still got questions?

Book a one-to-one discovery session. Let's build something extraordinary together!

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