Gap Finder: Value Ladder Audit for Short Course Promotions

If you’re running short course campaigns but aren’t sure what’s working — or where leads are dropping off — this session is for you.

About this workshop

A free, live workshop for teams who want to turn more browsers into learners — and more learners into loyal returners.

If you’re running short course campaigns but aren’t sure what’s working — or where leads are dropping off — this session is for you.

We’ll show you how to apply the Value Ladder model to your marketing efforts, assess the learner journey stage-by-stage, and uncover practical improvements you can make right away.

When?
Location
Event type
Sector

What You’ll Learn

This is more than a theory session — it’s a strategic, hands-on look at what’s blocking your short course success, and how to fix it.
The 6 stages of the Value Ladder — from Awareness to Advocacy
Understand the full learner journey and how each stage builds momentum and trust.
How to identify friction and drop-off in your learner journey
Learn to spot the points where interest fades — and why.
The most common gaps educators overlook (and how to fix them)
Discover the blind spots we see in short course marketing — and how to close them.
How to run a Value Ladder audit with your team
Use our audit worksheet to map your current activity and uncover quick wins.
The difference between campaigns and systems — and why it matters
Move from reactive tactics to a joined-up system that delivers consistent results.
What to prioritise now for better short course performance
Walk away with a clear, focused plan to improve results — fast.

Is This Workshop For You?

This session is ideal for marketers, programme leads, and teams supporting short course, CPD, or lifelong learning growth.

Got plenty of traffic, but not enough sign-ups?

You’re attracting interest — but it’s not turning into enrolments.

Feel like your marketing is scattered or reactive?

You’re missing a joined-up journey — and it’s holding back results

Not sure what’s working or why your campaigns are underperforming?

The data’s unclear, and so are your next steps.

Tired of collecting quick fixes, and ready for a real strategy?

You want a framework that makes sense — and scales.

Looking for better team alignment and planning?

You need a structure everyone can understand and use.

Agenda

5 mins -

Welcome & Introduction

Meet your facilitator and set the tone for a strategic, action-focused session.

10 mins -

The Learner Journey: What’s Really Going On?

Explore the hidden challenges in moving learners from interest to enrolment.

10 mins -

Introducing the Value Ladder Framework

See how the Value Ladder helps structure growth, engagement, and retention.

15 mins -

Live Audit Walkthrough: Where Are the Gaps?

Use our worksheet to assess your learner journey and identify quick wins.

10 mins -

Systems vs Campaigns: Why Your Fixes Might Be Failing

Learn the difference — and how to build a marketing system that works.

10 mins -

Planning for Impact: What to Prioritise Next

Focus on what matters most — and how to get your team aligned around it.

10 mins -

Live Q&A and Workshop Close

Ask questions, share reflections, and get access to exclusive follow-up offers.

Key takeaways

Leave with clear next steps — not just ideas
Apply what you’ve learned in your next team meeting, campaign, or review.
Get our Value Ladder Audit Worksheet to use with your team
A practical tool to help you map, assess, and improve your learner journey.
Spot the hidden drop-offs that are costing you enrolments
Identify exactly where friction occurs — and how to fix it.
Gain confidence in running your own Value Ladder audit
Know how to lead the process, guide conversations, and get buy-in.

Workshop hosts

Archie Homer
Digital Project Manager and University Lecturer
A mix of marketing, digital experience, and web development. Archie is also a university lecturer and guides students in Digital Business and eCommerce for Harper Adams University
Mike Scott
Chief Tea Boy and Marketeer
Membership, Education, Museums, Collaboration, HubSpot (and a love of cheese!). That’s Mike in a nutshell.

Frequently asked questions

More questions?
Don't see the answer to your question? Ask the hosts.
Gap Finder: Value Ladder Audit for Short Course Promotions
If you’re running short course campaigns but aren’t sure what’s working — or where leads are dropping off — this session is for you.