HubSpot Support

Ongoing expertise to keep your HubSpot running smoothly

HubSpot is a powerful platform, but keeping it optimised, troubleshooting issues, and implementing new features can take up valuable time. Our flexible HubSpot Support Packages give you access to expert guidance when you need it—whether it’s a quick fix, workflow optimisation, or strategic advice.

Why Choose Our HubSpot Support?

Expert support, whenever you need it – Keep HubSpot running at its best.

Ongoing HubSpot expertise

Get access to a dedicated team of specialists who understand membership organisations, education, and non-profits.

Flexible Support Plans

From troubleshooting and optimisation to growth-focused guidance, we’re here to help.

Strategic & Technical Assistance

From troubleshooting and optimisation to growth-focused guidance, we’re here to help.

Keep Up with HubSpot Updates

Ensure your organisation is always using the latest features effectively.

HubSpot’s Powerful—But Sometimes, You Just Need a Hand

Expert technical support

Seamless access to expert technical assistance for troubleshooting and addressing queries.

Proactive updates

Proactive alignment with organisational goals, ensuring your platform stays optimised.

Personalised training

Upskill your team on key HubSpot functionalities and advanced features.

Customised workflows

Bespoke workflows, campaigns, and tools crafted to meet your specific needs.

Optimised performance

Audits and refinement of your HubSpot account to enhance performance, efficiency, and user satisfaction.

Data-driven insights

Guidance in leveraging data-driven insights to inform strategies and optimise reporting for better decision-making.

Why Choose Lighthouse?

Whether you're optimising your HubSpot setup or driving member engagement and growth, our support plans provide the expertise, training, and strategic guidance you need. Designed for membership organisations, our tailored packages prioritise continuous improvement and help you unlock the full potential of your HubSpot tools.

Specialist Focus

Decades of experience working with membership organisations.

Data-Driven Results

Advanced insights to improve recruitment, retention, and engagement.

Tailored Solutions

Flexible packages that adapt to your unique needs.

Continuous Improvement

Regular reviews and proactive optimisation to future-proof your setup.

HubSpot Support Plans

Choose a package that's right for you.

Essential support

Best for small teams, organisations with internal HubSpot users who need occasional help.

From £297 PCM (+VAT)
+ VAT

What's included

Resolve small-scale technical challenges.
Maintain consistent HubSpot performance.
1 hour per month of hands-on technical support.
1x 1-hour call with your dedicated specialist consultant each month.
0.5 hours per month for administrative project support.

Growth support

Best for teams looking to improve efficiency and scale their HubSpot usage.

From £649 PCM (+VAT)
+ VAT

What's included

Streamlined workflows to optimise member management.
Technical configuration tailored to your organisation’s needs.
3+ hours per month of hands-on technical support for setup and troubleshooting.
Up to 2x 1-hour calls with your specialist consultant monthly.
0.5 hours per month for administrative project support.

Strategic support

Best for organisations that rely on HubSpot for growth and need expert guidance.

From £1,408 PCM
+ VAT

What's included

Personalised inbound strategies to attract and retain members.
Custom workflows and campaigns optimised for your goals.
7+ hours per month of technical support, including customisation and optimisation.
Up to 4x 1-hour calls with your specialist consultant monthly.
1 hour per month for administrative project support.

Time to talk?

Frequently Asked Questions

Got questions about our HubSpot support service? We’ve got answers.

  • What does your HubSpot support service include?

    Our support service includes technical assistance, training, customisation of workflows, optimisation of your HubSpot account, and data-driven reporting guidance tailored to the unique needs of membership organisations and educational institutions.

  • Do you support specific HubSpot Hubs?

    Yes, we provide support across all HubSpot Hubs, including Marketing, Sales, Service, CMS, and Operations, ensuring comprehensive functionality for your organisation.

  • How do I know if I need HubSpot support?

    If you’re struggling with member engagement, operational inefficiencies, or underutilising HubSpot’s tools, our support can help you optimise processes and achieve your goals.

  • Can you help us integrate HubSpot with other tools like event platforms?

    Absolutely. We specialise in integrating HubSpot with tools such as Eventbrite, Zoom, or learning management systems (LMS) to enhance your operations.

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