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The Importance of User Intent in Pillar Page Content

Updated: 21/03/2024

Creating compelling and engaging content is crucial for attracting and retaining online visitors in today’s digital landscape. One strategy that has gained significant attention in recent years is the concept of pillar pages. These comprehensive and authoritative pieces of content serve as the backbone of an effective content marketing strategy. However, their ability to address user intent sets successful pillar pages apart. In this blog post, we will explore the importance of user intent in pillar page content and provide strategies to optimise your content for maximum user engagement.

What is User Intent?

User intent is the underlying motivation or purpose behind a user’s search query. Marketers must discern the intent behind a user’s search to deliver relevant and valuable content. User intent typically falls into one of three classifications: informational, navigational, and transactional. Let’s look at what each of these classifications mean:

1. Informational Intent

Users exhibit informational intent when seeking answers, explanations, or learning opportunities. For instance, users who search for “how to improve SEO” intend to gather information on enhancing their search engine optimisation efforts. When catering for informational intent, pillar pages should focus on providing comprehensive and detailed content, covering all aspects of the topic.

2. Navigational Intent

Navigational intent occurs when users seek a particular website or online destination. For instance, a “Facebook login” search indicates a clear navigational intent. While pillar pages might not directly address navigational intent, they can be used to build trust and provide additional value to users with navigational intent.

3. Transactional Intent

Transactional intent is exhibited by users ready to purchase or take a specific action. For example, a “buy iPhone X” search shows clear transactional intent. While pillar pages may not directly cater to transactional intent, they can provide valuable information about a product or service, helping users make informed purchasing decisions.

Mix-and-Match User Intent.

Including all three types of user intent in one pillar page can be beneficial, as it allows you to address the needs of different users and capture a broader range of search queries. However, ensuring the content flows smoothly and provides a cohesive user experience is essential. To effectively include all three types of user intent (navigational, informational, and transactional) in one pillar page, consider the following:

1. Structure the page: Divide the content into sections or modules that address each type of intent separately; this helps users quickly find the information they seek. 

2. Use clear headings: Clearly label each section with descriptive titles that align with the user intent; this helps users quickly identify the relevant content. 

3. Provide navigation: Include a table of contents or anchor links within the page to allow users to jump directly to the section that matches their intent. 

4. Optimise for SEO: Incorporate relevant keywords and phrases throughout the page to improve its visibility in search engine results for different user intents. 

5. Maintain consistency: Ensure that the content within each section is consistent with the overall theme and purpose of the pillar page; this helps maintain a cohesive user experience. 

Consider the whole topic cluster.

When it comes to addressing user intent, it’s generally recommended to use a combination of both cluster topic posts and pillar pages. 

Pillar pages are comprehensive, in-depth content covering a broad topic, optimised for high-level keywords. They serve as the central hub for a specific topic and provide a comprehensive overview. 

Cluster topic posts, typically optimised for long-tail keywords, are more focused and specific content that dive deeper into subtopics related to the pillar page. Linked to the pillar page, they provide more detailed information on specific aspects of the broader topic. 

By including all three types of user intent on your pillar page or across the topic cluster, you cater to a broader audience and increase the chances of capturing organic traffic. Targeting a more comprehensive range of keywords and intent enhances the user experience by providing valuable and relevant content for different stages of the buyer’s journey.

Optimising Pillar Page Content for User Intent

Now that we understand the importance of user intent let’s explore some strategies to optimise pillar page content for maximum user engagement:

1. Keyword Research:

Conduct thorough keyword research to identify the search terms and phrases that align with your pillar page’s topic. This research will help you understand user intent and effectively create content that addresses their needs—Utilise keyword research tools like Google Keyword Planner, SEMrush, Ahrefs, Moz Keyword Explorer, and Ubersuggest to identify high-volume and relevant keywords for your pillar page.

2. Content Organisation:

Organise your pillar page content logically and coherently. Use subheadings to break down the content into digestible sections, making it easier for users to navigate and find the information they seek. Ensure that each section addresses a specific aspect of the user’s intent.

3. Provide In-Depth Information:

Make your pillar page content comprehensive and in-depth to cater to informational intent. Cover all relevant subtopics and provide detailed explanations, examples, and statistics to support your claims; this will establish your authority and credibility in your users’ eyes.

4. Use Engaging Multimedia:

Incorporate engaging multimedia elements, such as images, infographics, videos, or interactive features, to enhance user experience and make your content more visually appealing. These elements help users better understand complex concepts and keep them engaged throughout their journey on your pillar page.

5. Include Calls-to-Action:

Even though pillar pages may not directly address transactional intent, it is essential to include relevant calls-to-action (CTAs) throughout your content. CTAs can direct users to related blog posts, downloadable resources, or product pages, providing additional value and helping users take the next step in their customer journey.


In today’s competitive digital landscape, understanding and addressing user intent is crucial for the success of your pillar page content. You can effectively attract and engage your target audience by delivering relevant and valuable content that aligns with user intent. Use thorough keyword research, organise your content logically, provide in-depth information, incorporate engaging multimedia, and include relevant calls-to-action to optimise your pillar page content for maximum user engagement. Remember, user intent should be at the forefront of your content creation strategy regarding pillar pages.

Chief Tea Boy and Marketeer

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